MyEmpire Casino Privacy Policy
At MyEmpire Casino, we are fully committed to safeguarding your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit and use our platform at myempire.com. By accessing our services — whether through our desktop site, mobile version, or the MyEmpire Casino app — you acknowledge and agree to the practices described in this document. We encourage you to read it carefully before registering or placing any bets.
Who We Are
MyEmpire Casino is operated by Stellar Ltd., a company that previously operated under Rabidi N.V. in Curaçao before migrating to the current structure during 2024–2025. Our platform is powered by iGATE technology and is licensed under the Anjouan Gaming Authority (licence reference ALSI-202411077-FI2). We are the data controller responsible for the personal information you provide when you create an account, make a deposit, or interact with our online MyEmpire Casino in any way.
What Data We Collect
When you register and use our services at MyEmpire Casino, we may collect the following categories of personal data:
- Full name, date of birth, and nationality
- Email address, phone number, and residential address
- Username and password (stored in encrypted form)
- Payment details such as card numbers, crypto wallet addresses, and transaction histories
- Identity verification documents (passport, national ID, proof of address)
- Source-of-funds documentation when required by compliance checks
- Gaming activity, session data, wagering history, and bonus usage
- Device information, IP address, browser type, and operating system
- Communication records including live chat transcripts and emails to support@myempire.com
We at MyEmpire collect this information for legitimate operational, legal, and regulatory purposes. Some data is mandatory for account creation; other data we gather automatically to ensure security and improve your experience.
How We Use Your Information
Our My Empire Casino platform uses the data we collect for the following purposes:
- To verify your identity and process your My Empire casino login securely
- To manage your account, process deposits and withdrawals, and apply bonuses
- To comply with our obligations under the Anjouan Gaming Authority licence and applicable anti-money-laundering laws
- To detect fraud, prevent problem gambling, and ensure responsible gaming compliance
- To send you transactional communications, including information about your MyEmpire bonus, promotional offers, and account updates
- To personalise your experience based on your VIP level and activity
- To improve our platform, games catalogue, and support services
- To resolve disputes and respond to complaints submitted to complaints@myempire.com
We will never sell your personal data to third parties for their own marketing purposes. We do not use your information in any way that is incompatible with the purposes set out in this policy.
Legal Basis for Processing
At MyEmpire Casino, we process your data on the following legal bases:
- Contract performance: Processing is necessary to fulfil our contractual obligations to you as a registered player.
- Legal obligation: We are required to collect and retain certain data to comply with anti-money-laundering regulations, licensing requirements, and financial reporting obligations.
- Legitimate interests: We process certain data to protect the security of our platform, prevent fraud, and improve our services.
- Consent: Where we rely on your consent — for example, to send marketing communications — you have the right to withdraw it at any time.
Cookies and Tracking Technologies
Our MyEmpire online casino uses cookies and similar tracking technologies to ensure the proper functioning of our website and to enhance your user experience. These include:
- Essential cookies: Required for the site to operate, including maintaining your session after My Empire login.
- Analytics cookies: Help us understand how players navigate our platform so we can improve performance.
- Marketing cookies: Allow us to deliver relevant promotions and measure the effectiveness of our campaigns.
- Preference cookies: Store your language, currency, and display settings.
You may manage your cookie preferences through your browser settings at any time. However, disabling essential cookies may affect your ability to use certain features of the online MyEmpire Casino platform.
Sharing Your Data
We at MyEmpire Casino may share your personal data with carefully selected third parties only where necessary and proportionate. These include:
- Payment processors and banking partners (Interac, Visa, Mastercard, MuchBetter, Skrill, Jeton, MiFinity, and cryptocurrency networks) to process your transactions
- Identity verification and KYC service providers
- Game software providers such as Evolution, Pragmatic Live, Microgaming, and others whose titles appear on our platform
- Regulatory authorities and law enforcement agencies where we are legally required to disclose information
- Our technology and platform partner iGATE for operational support
All third parties we work with are bound by data protection agreements and are required to handle your information securely and in accordance with applicable law.
Data Retention
We retain your personal data for as long as your account remains active and for a period thereafter as required by our licensing obligations and applicable law. Financial and identity records are typically retained for a minimum of five years following account closure to satisfy anti-money-laundering requirements. You may request deletion of your data subject to these retention obligations.
Your Rights
As a user of our My Empire Casino services, you have the following rights in relation to your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Rectification: You may ask us to correct inaccurate or incomplete information.
- Erasure: You may request deletion of your data where we no longer have a legal basis to retain it.
- Restriction: You may ask us to limit the way we process your data in certain circumstances.
- Portability: You may request your data in a structured, machine-readable format.
- Objection: You may object to processing based on our legitimate interests.
- Withdrawal of consent: Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at support@myempire.com. We will respond to your request within the timeframe required by applicable law.
Data Security
Here at MyEmpire Casino, we implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include SSL encryption, secure server environments, two-factor authentication options, and regular internal security assessments. Despite these safeguards, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your MyEmpire Casino account and to keep your login credentials confidential.
Restricted Countries
We do not accept registrations from players based in certain jurisdictions including Afghanistan, Belarus, China, Iran, Iraq, Israel, Russia, the United States of America, Ukraine (including Crimea), and several others listed in our Terms and Conditions. If you access our platform from a restricted country, we reserve the right to close your account and return funds in accordance with our obligations. It is your responsibility to ensure that using our services is legal in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or regulatory obligations. When we make material changes, we will notify you via email or through a prominent notice on the MyEmpire Casino platform. Your continued use of our services following such notification constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please reach out to our team. You can contact us by email at support@myempire.com for general enquiries or at complaints@myempire.com for formal complaints. Our customer support team is available 24/7 via live chat directly on the myempire.com website.
Content updated: July 21, 2026